Client Profile
A SaaS-based Independent Software Vendor (ISV) with development, support, and operations teams actively using generative AI tools.
Challenge
The organization identified growing use of web-based Large Language Models (LLMs) by employees, creating potential risks of unauthorized sharing of source code, customer information, intellectual property, and sensitive business data.
Solution
TechnoPop implemented an AI Governance and Data Protection program comprising:
- Shadow AI discovery and assessment
- Acceptable AI Usage Policy framework
- Data classification and handling controls
- AI risk assessment workshops
- Web-based AI usage monitoring
- Employee awareness and governance training
Outcomes
✓ Unauthorized data leakage through web-based LLM platforms mitigated
✓ Improved governance over AI tool usage
✓ Enhanced protection of intellectual property and customer data
✓ Reduced organizational exposure to AI-related risks
✓ Established responsible AI usage framework aligned with business objectives